32 bit wont work but 64 bit will on internet explorer 8---windows 7 Tech Support

32 bit wont work but 64 bit will on internet explorer 8---windows 7

Hello im running windows 7 home edition
 I had a blue screen and now 32 bit wont work.
It says that visual basic c++ not working,flash player wont work,no I tunes or any video will play also..The 64 will work but no flash player for it..
I tried to install the 64 bit flash beta but nothing happens.
I tried to re-set internet explorer, tried windows "fix it for me" it says no problem found.
tried to re- install explorer 8 but cant find the windows 7 download..So I found it in my windows folder tried to re-install it but nothing..
tried to scandisk fix
errors but nothing..32 bit browser says Internet Explorer cannot display the webpage...tried the Diagnose problems on the browser but it says it couldnt find any problems but to try other solutions...tried the Manage add-ons they say enabled...? The firewall
is off. any ideas? thank you

Keys to the Problem 32 bit wont work but 64 bit will on internet explorer 8---windows 7

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If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

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