How to Speed Up Windows 10: Can not connect to internet using Criket

Can not connect to internet using Criket

I have an acer laptop model Aspire 4720z.
It has wirelss capability and am able to use it at home connecting with my wirless network.
However, I have a Criket wireless UTStarcom UM100C and although the cricket connects, When I try to launch Internet Explorer
I receive the error "Internet Explorer has stopped working" Further review of the problem details shows the APPCRASH for iexplore.exe.
What to do?

Anwsers to the Problem Can not connect to internet using Criket

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Hi davebrereton,

You might want to check with the Criket manufacturer for any update driver/firmware. This might be a hardware compatibility with Vista since the wireless adapter you listed didn't show up in Vista Compatibility Center.
http://www.microsoft.com/windows/compatibility/Default.aspx?type=Hardware

Let us know if you need further assistance,

Kevin
Microsoft Answers Support Engineer
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