connecting to shared printer on windows 7 computers from 64 bit laptop to 32 bit desktop
I receive a "Logon failure: unknown user name or bad password" with Homegroup enabled on both computers and password protected sharing OFF.
Homegroup sees the new printer fromt he 64bit laptop, but clicking "install printer" does nothing. Directly tryin tot install printer from a prot "//computername/printer" fails as well, with Logon failure message.
Solutions to the Problem connecting to shared printer on windows 7 computers from 64 bit laptop to 32 bit desktop
Thank you for the reply.
Try these methods and check:
There are a number of reasons why you might not be able to access your homegroup.
Why can't I access my homegroup?
Additionally visit this link and check:
Why can’t I access some of the computers in my homegroup?
If method 1 fails, I would suggest you to create a new home group and check, visit this link and try the steps mentioned:
HomeGroup from start to finish
Hope this information helps.
If you have further questions feel free to reply and we will be glad to assist.
To install drivers and other optional updates
- To install optional updates, you need to review and then select them from the list of updates that Windows finds for your computer. Optional updates are not installed automatically.
- Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
- In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
- If any updates are found, click View available updates.
- Select the optional updates that you want, and then click Install. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Recommended Method to Fix the Problem: connecting to shared printer on windows 7 computers from 64 bit laptop to 32 bit desktop:
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