How to Speed Up Windows 10: Computer doesn't sleep correctly anymore Tech Support

2016년 9월 21일 수요일

Computer doesn't sleep correctly anymore

I have a Gateway DX4831 running Windows 7 Home Premium.
Whenever I put my PC to sleep it used to sleep normally and I could tell because the light on the power button blinked.
But then a virus attacked my PC so I took to it a technician to get it fixed (He
fixed and while he did it he had to erase all the files and programs leaving it llike new).
Then I installed Norton 360. Now sometimes whenever I put my computer to sleep it turns off the display and the lights on the mouse and keyboard turn off, but the power
indicator doesn't blink, it just stays like that.
If I press any key or click the mouse they just turn on but the PC stays the same and if I press the power button it still stays the same.
What I do is hold the power button until it turns off and then turn
it back on.
A screen always comes up that says that my PC shut down unexpectedly and I choose "START WINDOWS NORMALLY" Can someone please help me?

Keys to the Problem Computer doesn't sleep correctly anymore

Download Error Fixer for Free Now

Check that you do not have any PC maker's power management utility running [this is likely to apply to Samsung & Sony Netbooks - I don't know about Gateway] by checking the PC manual & the PC itself.
Run the power troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Power-troubleshooter
Run both the Maintenance & Performance troubleshooters at Control panel, Troubleshooting.
Check the entries in Device manager for any warnings, then try to update drivers - particularly the video card driver as that accounts for many power management problems.
From what you have written, I'd expect this to be the solution.
If that does not help then run the System File Checker to fix any corrupt files in Win7
http://support.microsoft.com/kb/929833
There is additional guidance on it in sfc.exe /scannow
Finally, check your hardware compatibility
http://www.microsoft.com/windows/compatibility/windows-7/en-gb/Default.aspx at the support sites of the PC maker & the manufacturers of the connected peripherals.
Best of luck with this,

Open Action Center by clicking the Start button Picture of the Start button, clicking Control Panel, and then, under System and Security, clicking Review your computer's status.

Update and run your antivirus software. Windows doesn't come with antivirus software, but Action Center can often monitor the antivirus software that you or your computer manufacturer have installed.