Cant remember start up lock screen password?!?!?
My mom just bout a new desktop with Windows 8 and she cant remember what she used for her start up lock screen password, does anyone have any idea on how she can get into the computer???? all info greatly appreciated
Keys to the Problem Cant remember start up lock screen password?!?!?
Thank you for posting the question on the Microsoft Community Forums.
From the description I understand that you cannot remember password to login.
To assist you better I would appreciate if you could answer the following questions;
1) Are you trying to log in using the Microsoft Account or a Local Account?
2) What happens when you try to log in?
3) Do you get any error message / code?
Please make sure if the Caps Lock is turned off and the Num Lock is turned on correctly on the keyboard and try to log in.
If you are using the Microsoft Account to log in then refer to link and follow the steps provider by
Cliff_N and check.
Refer to the link,
Microsoft policy about lost or forgotten passwords
If you need further assistance regarding login, please let us know we will be happy to help.
If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.
Recommended Method to Repair the Problem: Cant remember start up lock screen password?!?!?:
How to Fix Cant remember start up lock screen password?!?!? with SmartPCFixer?
1. Download SmartPCFixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The errors will be shown in the scan result.
2. After the scan is done, you can see the errors and problems which need to be repaired.
3. When the Fixing part is finished, your computer has been speeded up and the errors have been removed
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