2016년 7월 6일 수요일

How to Fix Problem - App crash: explorer.exe faulting module: fundisc?

App crash: explorer.exe faulting module: fundisc

Hello.

I've been having issues with 4 computers now.
All of them Windows 7 Professional 32 bits.

The error they're having is the same on each PC: explorer.exe fails and restarts after clicking Ok to the dialog.

  Level: Error
  Source: Application Error
  Event ID: 1000
  Faulting application: explorer.exe, version: 6.1.7601.175xx, time stamp:
  faulting module: unknown, version: 0.0.0.0, time stamp: 0x00000000
  exception code : 0xc0000005
  fault offset:
  process id:
  application start time:

The oldest issue is november 6th (there's not a single instance of the error before that date); since then the issue is happening at least once a day but more like 5-10 times a day.
I ran Windbg and for almost all errors it points to fundisc.dll as the culprit.

There's another similar error but points to "NetworkItemFactory" module instead of "fundisc", but i'm not sure they're related yet.

I already:

Ran viruschecks and spywarescans and the computers are clean.clean booted and the issue persists.sfc'd and no files were corrupt.
They all are HP Compaq 8000 series; besides that, the only other thing i can think of that could be common between those particular machines is that not all of them may had been wiped out when bought and the problems came from the bloatware and some update.

The only updates they had installed were security and critical updates via WSUS.

I'm starting to worry and i'm out of ideas.

Any more info upon request.

Any help will be appreciated.

Anwsers to the Problem App crash: explorer.exe faulting module: fundisc

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Run CHKDSK to Fix App crash: explorer.exe faulting module: fundisc

  • Go to the Start button.
  • In the Search box, type "cmd" (without quotes) and press Enter.
  • At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
  • Reboot your computer.
An error might pop up:

"Access denied as you do not have significant privileges. You have to invoke this utility in elevated mode."

If you receive the above error message, it means you are not logged into you computer as an Administrator. If that's the case, follow these steps to run the command prompt in elevated mode:

  • Go to theStart button.
  • Go to "All Programs > Accessories" and right click on "Command Prompt".
  • Select "Run as Administrator".
  • In the Search box, type "cmd" (without quotes) and press Enter.
  • At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
  • Reboot your computer.

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