C:\Windows\system32\ntdll.dll error while scanning the computer.
Original title:
Possible ntdll.dll error
I haven't had any actual errors with ntdll.dll but I have reason to believe there might be a problem with it.
I've tried to several times to run a malware scan using spwyware doctor's malware detective scan, but every time I do, it stops when scanning C:\Windows\system32\ntdll.dll
and fails to ever progress past that point.
I realize the problem may lie with spware doctor but is there a possibility that I have a problem with ntdll.dll? And if there is can anyone help? Any help is greatly appreciated! Thanks
Anwsers to the Problem C:\Windows\system32\ntdll.dll error while scanning the computer.
Download SmartPCFixer to Fix It (Free)
Hello ASkyeValentine,
We would not recommend using third party software.
However, you can use it at your own risk.
Step 1:
I suggest you to use Microsoft Security Essentials.
http://www.microsoft.com/Security_Essentials
Some malware/spyware/virus that is out on the Internet, will also change system settings, corrupt data, and log invalid registries that will also make annoying errors, as like the ones you are encountering. You can try a virus scan.
Just keep in mind
that if your system does contains a virus, the active virus can try to keep the system from installing/using the virus scan correctly.
Online Virus scans (sometimes) will not have that problem.
http://onecare.live.com - OneCare is Microsoft's Virus Scan. You can attempt using the OneCare Safety Scanner.
That is OneCare's online Scanner.
Sometimes it will not launch properly
if your system is not under a specific ordinance.
Use the below link to perform an online full service scan on the computer:
http://onecare.live.com/site/en-us/default.htm
Step 2:
Also, I suggest you to run SFC scan to find missing or corrupt files that may be causing this issue.
System File Checker (SFC) checks that all Windows 7 system files are where they should be as they were by default and not corrupted, changed, or damaged.
a. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
b. Click Continue or supply Administrator credentials if prompted.
c. In the Command Prompt window type the following, and press Enter:
sfc /scannow
d. You should see the following on-screen message:
Beginning the system scan.
This process will take some time.
Beginning verification phase of system scan.
Verification % complete.
e. Once the scan has completed, test to see whether the issue that you are experiencing is resolved or not.
Refer the KB article for more information:
http://support.microsoft.com/kb/929833
Regards,
Savan – Microsoft Support.
Check Windows System Requirements
You need to double-check your computer's hardware configuration against the following Microsoft requirements. If your PC hardware is not up to par, then make sure you upgrade where necessary before continuing:
Microsoft Windows Requirements :
- 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
- 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
Another Safe way to Fix the Problem: C:\Windows\system32\ntdll.dll error while scanning the computer.:
How to Fix C:\Windows\system32\ntdll.dll error while scanning the computer. with SmartPCFixer?
1. Click the button to download SmartPCFixer . Install it on your system. Open it, and it will scan your system. The junk files will be shown in the list.
2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.
3. When the Fixing part is done, your computer has been speeded up and the errors have been removed
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