BSOD after sleep; Long boot up time.
I have a new Windows 8 64 bit Asus s56ca laptop.
Recently, I started getting the BSOD each time after I wake the laptop from sleep. When I get the BSOD, the error message is device power state failure.
There is no code.
So I would then reboot, but it would take really long (about 5 minutes) to bootup.
It appears that the computer would hang on the Asus logo screen.
Once it eventually gets past that, it would then work perfectly until the next time I put to sleep.
I have refreshed the system, and then done a complete reset to factory settings, but that has not helped in any way.
I checked for minidumps but don't have those.
Any suggestions on what I can do to fix this?
Solutions to the Problem BSOD after sleep; Long boot up time.
Check with ASUStek Support, their on-line documentation and drivers, and ask in their
forums about any known issues.
Note using Win Key + X and Win Key + W (to get to Control Panel, Run, and Settings
Win Key + D calls the desktop and the using
Win Key toggles Desktop
and Start Screen.
Translate the Windows 7 methods and use them on Windows 8.
Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't
start Windows (applies to Windows 8).
Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies (+1 other) (applies to Windows 8).
We can analyze the minidumps if you make them available from the SkyDrive or other file
sharing sites (such as MediaFire).
If you have problems uploading the minidumps copy
them to the Desktop or the Documents folder and upload them from there.
(This is NOT
likely to help a lot on a new build).
Zip or upload the contents of C:\Windows\minidump (Only AFTER you have performed
all the initial suggestions at the top of this reply and IF the BSOD issues persist).
Use SkyDrive to upload collected files
Also do this so you can see the likely bluescreens.
Windows Vista automatically restarts if your PC encounters an error that causes it to crash.
(also Windows 7 and 8)
This "could" be a power supply problem though it is not the most common cause.
9f is likely a driver issue. Antivirus/antispyware/security programs can also cause these issues.
Have you added devices lately or updated drivers - be sure to check in Windows Updates to
see if a driver was updated prior to this occurring.
This could also be caused by a loose card
or cable and even a weak power supply.
That error means a driver is not handling the power state properly.
Check in Control Panel -
Device Manager to be sure major drivers are not shut off during sleep - double click Display
Adapter - NIC and WIFI - Sound and others - Power Management tab - uncheck Allow
computer to turn off power.
Maybe only one has an issue.
(Use RUN instead of Start - Search as used on Vista or Windows 7)
WINKEY + X - RUN - type in MSCONFIG.exe
General Tab - check Diagnostic Start - APPLY / OK - REBOOT
Try it now.
If it still blue screens think Video Driver.
If not think NIC, Wifi, Sound, or......
(and it still could be video interacting with something else).
See troubleshooter link
above for my generic driver update methods.
Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE <-- read this link
BCCode: 9F 0x0000009F <-- read this link
Driver Verifier can help find some BSOD issues :
Using Driver Verifier to identify issues with Windows drivers for advanced users
How To Troubleshoot Driver Problems in Windows Vista or 7 (and Windows 8).
Using Driver Verifier
How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver Issueshttp://www.youtube.com/watch?v=_VwIDD9xngM
Using Driver Verifier
How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver Issues
You can disable Driver Verifier
WINKEY + X - RUN - type in -> verifier /reset hit enter to disable
Use BlueScreenView to see if there is a driver specified in the error message.
Also check with
MyEventViewer at the time of the BlueScreen.
If DriverVerifier creates a minidump upload it and post the link here so we can analyze it.
This is my generic how to for proper driver updates : (update your major drivers and BIOS)
This utility makes it easy to see which versions are loaded : (Set VIEW to Hide Microsoft drivers
- update those without Dump in their names.)
DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
description, version, product name, company that created the driver, and more.
For Drivers check System Maker as fallbacks and Device Maker's which are the most current.
Control Panel - Device Manager - Display Adapter - write down the make and complete model
of your video adapter - double click - Driver's tab - write down the version info.
UPdate Driver (this may not do anything as MS is far behind certifying drivers) - then Right
Click - Uninstall - REBOOT this will refresh the driver stack.
Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party
with their own software and drivers and any other major device drivers you have.
Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device
Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions.
BIOS, Chipset and software updates at System Maker's site while there.)
Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after
Always check in Device Manager - Drivers tab to be sure the version you are installing actually
This is because some drivers rollback before the latest is installed (sound drivers
particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as
Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check
manually by model.
Manually look at manufacturer's sites for drivers - and Device Maker's sites.
Microsoft - Hardware and Drivers
Why isn't Windows finding my device?
What if a device isn't installed properly
Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!
Manually editing the Windows registry
Manually editing the Windows registry to remove invalid MACHINE_CHECK_EXCEPTION keys is not recommended unless you are PC service professional. Incorrectly editing your registry can stop your PC from functioning and create irreversible damage to your operating system. In fact, one misplaced comma can prevent your PC from booting entirely!
Caution: Unless you an advanced PC user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
To manually repair your Windows registry, first you need to create a backup by exporting a portion of the registry related to MACHINE_CHECK_EXCEPTION (eg. Windows Operating System):
- Click the Start button.
- Type "command" in the search box... DO NOT hit ENTER yet!
- While holding CTRL-Shift on your keyboard, hit ENTER.
- You will be prompted with a permission dialog box.
- Click Yes.
- A black box will open with a blinking cursor.
- Type "regedit" and hit ENTER.
- In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
- From the File menu, choose Export.
- In the Save In list, select the folder where you want to save the Windows Operating System backup key.
- In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
- In the Export Range box, be sure that "Selected branch" is selected.
- Click Save.
- The file is then saved with a .reg file extension.
- You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.
Another Safe way to Fix the Problem: BSOD after sleep; Long boot up time.:
How to Fix BSOD after sleep; Long boot up time. with SmartPCFixer?
1. Download Error Fixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The errors will be shown in the scan result.
2. After the scan is finished, you can see the errors and problems which need to be repaired.
3. The Repair part is done, the speed of your computer will be much higher than before and the errors have been removed. You can also use other functions in this software. Like dll downloading, windows updating and print spooler error repair.
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