BSOD Driver_power_state_failure (Blue screen) on sleep or hibernate Windows 7
A month ago my Dell Latitude E6320 started to crash almost everytime it goes sleep or hibernation.
It shows this screen after several minutes
I've updated some drivers (video, audio, etc) but the problem goes on.
I have downloaded the free software from
www.nirsoft.net and the .dmp files state this:
Created by using BlueScreenView
Bug Check String
Bug Check Code
Caused By Driver
Caused By Address
Stack Address 1
Stack Address 2
Stack Address 3
Dump File Size
Dump File Time
2014-01-23 04:48:26 p.m.
NT Kernel & System
Microsoft® Windows® Operating System
2014-01-24 06:54:19 a.m.
Any ideas on what I can do to resolve this? or which is the driver causing this?
Link to dump files and msinfo32 file
Any help will be greatly appreciated
Solutions to the Problem BSOD Driver_power_state_failure (Blue screen) on sleep or hibernate Windows 7
[Dispositivos con problemas]
de dispositivo PNP
Código de error
Cisco Systems VPN Adapter ROOT\NET\0002
Este dispositivo está deshabilitado.
Type Device Manager in the Search box above the Start button and press ENTER.
Locate and right click on
Cisco Systems VPN Adapter and click on Uninstall in the drop down list.
Restart your computer.
Please provide the model details for the Samsung Android you are connecting to the computer.
Please remove Norton and replace with Microsoft Security Essentials.
Norton Removal tool
Restart the computer, download, install, update definitions and run a complete scan with Microsoft Security Essentials:
Download and install Malwarebytes (freeware version for home users only -not the Trial version), update definitions and run in normal mode.
Disable other security software whilst you are doing scans.
Please download and run ADWCleaner:
When you have completed these tasks I would like to see what loads when you boot.
To identify what loads when you boot use Autoruns (freeware from Microsoft).
Select File, Save, change the “Save as type” to Text file type using the Scroll to the right and click Save.
Please upload the file to your Sky Drive as a shared file and post as a link here.
In this method we will try to Boot in Safe mode with Networking and see if the error still persists.
- Search "MSCONFIG" and Open.
- Click on Boot Tab
- Tick Safe Boot in Boot Option
- Select Network.
- Click Apply and OK.
- Reboot your System.
Recommended Method to Fix the Problem: BSOD Driver_power_state_failure (Blue screen) on sleep or hibernate Windows 7:
How to Fix BSOD Driver_power_state_failure (Blue screen) on sleep or hibernate Windows 7 with SmartPCFixer?
1. Download SmartPCFixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The junk files will be shown in the list.
2. After the scan is finished, you can see the errors and problems need to be repaired. Click Fix All.
3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been removed.
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