after trying to instal epsom printer word has stopped workung -have uninstalled but stll not working
after trying to install a printer, Epsom SX130, on Windows 7, WORD stopped working -have tried uninstalling & restore but still cannot use WORD.
Having just paid £65.00 to re-instate Office I am very unhappy.
This is the only document we have needed to print, any other could be e-mailed but, now I can't even open Word documents to use as attachments on an e-mail.
I am totally in despair,
did we buy a 'pup' I wonder.
Being over 60 when I started this, maybe I was just too old, or is Windows 7 just making my/our life awkward to make us update: please keep in mind I am very, very, silly with computers.
We did it with a disc by the
way if that makes any difference & downloaded an update.
If the answer is 'not combatable' that is fine, I can do documents on old computer, BUT need Word for emails: I.e.
repeat prescriptions etc.
which are vital to our doctors new system.
Am totally fed up now.................................
Solutions to the Problem after trying to instal epsom printer word has stopped workung -have uninstalled but stll not working
Hi,
1. Which version of Microsoft Office are you using?
2. Do you receive any error message when you launch Microsoft Office Word?
You may perform System Restore the computer to the date when changes were not made (before the date when Microsoft Office was working fine).
System Restore
http://windows.microsoft.com/en-US/windows7/products/features/system-restore
NOTE: When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.
For more assistance on the issue, you may post your query in Microsoft Office Community:
Microsoft Office Community
http://answers.microsoft.com/en-us/office/forum/office_2007
Hope it helps.
For any further Windows related assistance, feel free to contact us and we will be happy to help.
Check if there are memory problems
Memory management issues can also cause a BSOD in Windows 7. Thankfully, Windows 7 has a Memory Management Diagnostic tool that detects and solves problems related to system memory.
- Click on the Start button on the Taskbar.
- Type "Windows Memory Diagnostic Tool" or "Memory" (without quotes) in the Search box or,
- Click on Windows Memory Diagnostic Tool (in the search results).
- Click on "Restart now and check for problems (Recommended)".
- The system will restart, and you need to follow the instructions given on the screen.
Another Safe way to Repair the Problem: after trying to instal epsom printer word has stopped workung -have uninstalled but stll not working:
How to Fix after trying to instal epsom printer word has stopped workung -have uninstalled but stll not working with SmartPCFixer?
1. Download SmartPCFixer. Install it on your system.
2. After the scan is finished, you can see the errors and problems which need to be repaired.
3. When the Fixing part is done, your computer has been speeded up and the errors have been fixed
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